Which train booking app is the cheapest in the UK?

In our test of 22 routes, Choo Choo offered the best or joint-best price on 68% of journeys, with 7 outright wins with the second best only having 3 outright wins. Click here to see the test.

Does Choo Choo charge booking fees?

We don't charge a booking fee. We do however apply a 15% split saving share, which only applies when we've actually found you a saving, so you're never paying more than you should.

What is Split Ticketing?

Split ticketing means buying two or more tickets for the same journey at separate fare points. It’s legal and can reduce the total price significantly. See the National Rails explanation here.

When can I claim delay compensation?

You’re usually entitled to compensation if your train arrives 15–30 minutes late but it varies by operator. This is why Choo Choo automatically alerts you when you’re eligible, so you never miss a refund.

Is Choo Choo a legitimate UK train booking app?

Yes. Choo Choo is National Rail accredited and processes tickets through the same national systems as all major UK ticketing retailers.

Cheap train tickets to Newport (South Wales)

Ticket Office Hours

05:45 - 19:50 Monday - Friday

06:30 - 19:50 Saturday

08:00 - 19:35 Sunday

Parking

Up to 253 parking spaces available

Up to 12 accessible parking spaces

Pick Up & Drop Off

Drop-off / Pick-up point available

Attention

Newport Booking Office

Due to station improvement works, the ticket office will be closed from Tuesday 10 - Thursday 13 February. Please use ticket machines or download the TfW app. We apologise for any inconvenience this may cause.

Attention

Tactile repair works

Due to ongoing safety improvement works, the tactile paving at the platform edge may be incomplete at this station. Please take extra care while on the platforms.

No Booking Fees, Ever

Book your train tickets with zero extra charges-what you see is what you pay.

Split Ticket Savings

We automatically find and book split tickets to get you the cheapest possible fare on every journey.

Delay Compensation Alerts

Get notified when you’re eligible for delay compensation, see exactly how much you can claim, and go straight to the claim page.

Real-Time Travel Updates

Stay informed with instant alerts on train delays, cancellations, platform changes and rail strikes.

E-Ticket in Your Wallet

Buy e-tickets in seconds and add them directly to your phone’s wallet for a seamless travel experience.

Personalize Travel, Your Way

Save your favourite routes, add Railcards, and customise travel preferences for a smoother, smarter journey.

Trains to Newport (South Wales) Station Details Ticket Office Opening Hours Accessibility Additional Info FAQ

Newport (South Wales) Railway Station

Newport (South Wales) Railway Station is a major rail hub in South Wales and an important stop on the South Wales Main Line. Located close to the city centre, the station provides key rail connections between South Wales, London and destinations across the UK.

Direct train services run to locations including Cardiff, Bristol, London Paddington, Birmingham, Manchester and Swansea. The station is served by Great Western Railway, CrossCountry and Transport for Wales, offering a mix of long-distance routes and frequent regional services across Wales and western England.

How to get to Newport (South Wales) Railway Station

Bus: A number of local and regional bus routes stop near the station
Cycling: Cycle parking facilities are available at the station
Parking: A station car park is available nearby with spaces for both short and long-stay parking
Taxi: Taxi ranks are located outside the station entrance

Looking to book your journey? Get cheap train tickets with Choo Choo. Download the app or search for tickets on the website.

Address
Newport (South Wales) station, Queensway, Newport, Gwent, NP20 4AX
Phone Number-
Parking Capacity
Up to 253 parking spaces available
Pick Up & Drop-off point Yes

Ticket Machine Yes
Staff help Yes

Sunday
07:30 - 01:00
Monday - Friday
04:30 - 01:00
Saturday
04:30 - 00:01

Staff help Yes
Step-free access coverage Yes
Step-free access notes
B1, (refer to quick reference guide)
Ramps for train access No
Wheelchairs No
Induction Loop
Induction loops are at designated listening areas

Food & Drink Yes
WiFi No
Toilets Yes
Showers No
Baby changing Yes
Shops Yes
ATM No
Cycle storage / Spaces
Yes / 62 Spaces
Sheltered cycle storage Yes
Bus No
Customer Services Yes
First Class Lounge No
Luggage Storage No
Lost & Found Yes

Frequently Asked Questions

Delay Repay & Compensation

If your journey was delayed, you may be entitled to compensation. Choo Choo makes it easy to track your eligibility and process your claim.

When Can You Claim Compensation

DR15 (Delay Repay 15)

Compensation starts at 15 minutes delay

15 - 29 min → 25% refund
30 - 59 min → 50% refund
60+ min → 100% refund (for that leg)
120+ minutes → 100% Refund (for both legs)

DR30 (Delay Repay 30)

Compensation starts only at 30 minutes delay

30 - 59 min → 50% refund
60+ min → 100% refund
120+ minutes → 100% Refund (for both legs)

Missed Connection

If a delay made you miss a connection, you can claim for:

The full journey
Or the unused portion

Downgrade or No Reserved Seat

If you paid for First Class but sat in Standard, or
Had no reserved seat despite paying
You may claim a partial refund

Train Cancellation

Full refund if you didn't travel
Partial refund or Delay Repay if you travelled on a different train with a delay

Alternative Transport Costs

If you had to use a taxi or bus due to cancellation or disruption → You may claim a refund with a receipt by contacting the Train Operating Company at fault.

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Choo Choo: Train Tickets

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