Cheap train tickets to London Waterloo

Ticket Office Hours

05:30 - 23:15 Monday - Saturday
06:30 - 22:30 Sunday

Parking

Up to 27 parking spaces available
No accessible parking spaces

Pick Up & Drop Off

Drop-off / Pick-up point available

Attention

London Waterloo station is not open 24 hours, opening hours are detailed below, the station is closed overnight with no waiting facilities available.

Attention

Two of the four escalators at Exit 2 are being replaced at London Waterloo station.Work will take several months to complete and during peak times you may be asked to use an alternative route. Thank you for bearing with us as we bring you more reliable escalators.Please speak with station staff if you require further assistance.

Attention

Lift at Exit 2 is out of service due to technical issue.For step-free access to the Jubilee line or the main concourse, please speak to a member of staff for lift assistance.

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London Waterloo Railway Station

London Waterloo Railway Station is the busiest railway station in the UK and one of the main transport hubs in central London. Located on the south bank of the River Thames, the station handles millions of passengers each year and provides extensive rail connections across London and the South of England.

Direct train services run to destinations including Southampton, Portsmouth, Bournemouth, Guildford, Woking and Reading. The station is primarily served by South Western Railway, offering frequent commuter routes into London as well as longer-distance services across southern England.

How to get to London Waterloo Railway Station

Looking to book your journey? Get cheap train tickets with Choo Choo. Download the app or search for tickets on the website.

  • Address
    London Waterloo station, Station Approach, London, Greater London., SE1 8SW
  • Phone Number-
  • Parking Capacity
    Up to 27 parking spaces available
  • Pick Up & Drop-off point Yes
  • Ticket Machine Yes
  • Staff help Yes
  • Monday - Friday
    04:45 - 01:05
  • Saturday
    04:45 - 01:42
  • Sunday
    05:30 - 01:05
  • Staff help Yes
  • Step-free access coverage Yes
  • Step-free access notes
    A, Compliant step-free access to all platform(s)
  • Ramps for train access No
  • Wheelchairs Yes
  • Induction Loop
    Induction loops are throughout this station
  • Food & Drink Yes
  • WiFi Yes
  • Toilets Yes
  • Showers No
  • Baby changing Yes
  • Shops Yes
  • ATM Yes
  • Cycle storage / Spaces
    Yes / 573 Spaces
  • Sheltered cycle storage No
  • Bus Yes
  • Customer Services Yes
  • First Class Lounge No
  • Luggage Storage Yes
  • Lost & Found Yes

Frequently Asked Questions

Delay Repay & Compensation

If your journey was delayed, you may be entitled to compensation. Choo Choo makes it easy to track your eligibility and process your claim.

When Can You Claim Compensation

DR15 (Delay Repay 15)

Compensation starts at 15 minutes delay

  • 15 - 29 min25% refund
  • 30 - 59 min50% refund
  • 60+ min100% refund (for that leg)
  • 120+ minutes100% Refund (for both legs)

DR30 (Delay Repay 30)

Compensation starts only at 30 minutes delay

  • 30 - 59 min50% refund
  • 60+ min100% refund
  • 120+ minutes100% Refund (for both legs)

Missed Connection

If a delay made you miss a connection, you can claim for:

  • The full journey
  • Or the unused portion

Downgrade or No Reserved Seat

  • If you paid for First Class but sat in Standard, or
  • Had no reserved seat despite paying
  • You may claim a partial refund

Train Cancellation

  • Full refund if you didn't travel
  • Partial refund or Delay Repay if you travelled on a different train with a delay

Alternative Transport Costs

If you had to use a taxi or bus due to cancellation or disruption → You may claim a refund with a receipt by contacting the Train Operating Company at fault.

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