Which train booking app is the cheapest in the UK?

In our test of 22 routes, Choo Choo offered the best or joint-best price on 68% of journeys, with 7 outright wins with the second best only having 3 outright wins. Click here to see the test.

Does Choo Choo charge booking fees?

We don't charge a booking fee. We do however apply a 15% split saving share, which only applies when we've actually found you a saving, so you're never paying more than you should.

What is Split Ticketing?

Split ticketing means buying two or more tickets for the same journey at separate fare points. It’s legal and can reduce the total price significantly. See the National Rails explanation here.

When can I claim delay compensation?

You’re usually entitled to compensation if your train arrives 15–30 minutes late but it varies by operator. This is why Choo Choo automatically alerts you when you’re eligible, so you never miss a refund.

Is Choo Choo a legitimate UK train booking app?

Yes. Choo Choo is National Rail accredited and processes tickets through the same national systems as all major UK ticketing retailers.

Cheap train tickets to London Paddington

Ticket Office Hours

06:10 - 22:15 Monday - Saturday

07:00 - 22:15 Sunday

Parking

Up to 152 parking spaces available

No accessible parking spaces

Pick Up & Drop Off

Drop-off / Pick-up point available

Attention

London Paddington Ticket Office Reduced Opening Hours.

London Paddington ticket office will have the following changes to planned opening hours:Monday 16th March - Saturday 21st March 06:10 - 21:00 Sunday 22nd March 07:40 - 21:00 Monday 23rd March - including Saturday 28th March 06:10 -21:00Tickets can be bought from the ticket machine or digitally.

Attention

The down escalator that serves platform 12 is currently out of order at London Paddington station.

No Booking Fees, Ever

Book your train tickets with zero extra charges-what you see is what you pay.

Split Ticket Savings

We automatically find and book split tickets to get you the cheapest possible fare on every journey.

Delay Compensation Alerts

Get notified when you’re eligible for delay compensation, see exactly how much you can claim, and go straight to the claim page.

Real-Time Travel Updates

Stay informed with instant alerts on train delays, cancellations, platform changes and rail strikes.

E-Ticket in Your Wallet

Buy e-tickets in seconds and add them directly to your phone’s wallet for a seamless travel experience.

Personalize Travel, Your Way

Save your favourite routes, add Railcards, and customise travel preferences for a smoother, smarter journey.

Trains to London Paddington Station Details Ticket Office Accessibility Additional Info FAQ

London Paddington Railway Station

London Paddington Railway Station is one of London’s major rail hubs and an important gateway between the capital, the South West of England and South Wales. Located on the western side of central London, the station handles millions of passengers each year and provides fast connections across the national rail network.

Direct train services run to destinations including Reading, Oxford, Bristol, Cardiff, Swansea, Exeter and Penzance. The station is primarily served by Great Western Railway and the Elizabeth line, while the Heathrow Express provides fast services between Paddington and Heathrow Airport.

How to get to London Paddington Railway Station

Underground: The station is served by the Bakerloo, Circle, District and Hammersmith & City lines, providing strong connections across London.
Elizabeth line: Direct east to west routes connect Paddington with locations including Heathrow, Canary Wharf, Liverpool Street and Abbey Wood.
Bus: Numerous London bus routes stop near the station, linking Paddington with surrounding areas of central and west London.
Cycling: Cycle parking facilities are available close to the station for passengers travelling by bicycle.
Taxi: Taxi ranks are located outside the station entrances for convenient onward travel.

Looking to book your journey? Get cheap train tickets with Choo Choo. Download the app or search for tickets on the website.

Address
London Paddington station, Praed Street, London, Greater London, W2 1HQ
Phone Number
03457114141
Parking Capacity
Up to 152 parking spaces available
Pick Up & Drop-off point Yes

Ticket Machine Yes
Staff help Yes

Staff help Yes
Step-free access coverage No
Step-free access notes
B1, (refer to quick reference guide)
Ramps for train access Yes
Wheelchairs Yes
Induction Loop
Induction loops are at designated listening areas

Food & Drink Yes
WiFi Yes
Toilets Yes
Showers Yes
Baby changing Yes
Shops Yes
ATM Yes
Cycle storage / Spaces
Yes / undefined Spaces
Sheltered cycle storage No
Bus No
Customer Services Yes
First Class Lounge Yes
Luggage Storage Yes
Lost & Found Yes

Frequently Asked Questions

Delay Repay & Compensation

If your journey was delayed, you may be entitled to compensation. Choo Choo makes it easy to track your eligibility and process your claim.

When Can You Claim Compensation

DR15 (Delay Repay 15)

Compensation starts at 15 minutes delay

15 - 29 min → 25% refund
30 - 59 min → 50% refund
60+ min → 100% refund (for that leg)
120+ minutes → 100% Refund (for both legs)

DR30 (Delay Repay 30)

Compensation starts only at 30 minutes delay

30 - 59 min → 50% refund
60+ min → 100% refund
120+ minutes → 100% Refund (for both legs)

Missed Connection

If a delay made you miss a connection, you can claim for:

The full journey
Or the unused portion

Downgrade or No Reserved Seat

If you paid for First Class but sat in Standard, or
Had no reserved seat despite paying
You may claim a partial refund

Train Cancellation

Full refund if you didn't travel
Partial refund or Delay Repay if you travelled on a different train with a delay

Alternative Transport Costs

If you had to use a taxi or bus due to cancellation or disruption → You may claim a refund with a receipt by contacting the Train Operating Company at fault.

Most popular train routes in England

From the beautiful rolling hills of The Cotswolds to the sandy beaches of Cornwall, to the bustling cities full of must-see attractions and fantastic culinary delights, England has some truly unmissable destinations, and we’re here to bring you all of them in one handy place. Explore, be inspired, and travel greener by train!

Choo Choo: Train Tickets

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